Frequently Asked Questions
Explore our documentation for answers to your questions or feel free to email us regarding your concerns.
Knowledge Base
Any Question?
What is Spike and how does it work?
Spike is an online website builder that allows you to create a website without any coding or design experience. With Spike Builder, you can choose a template, customize it to your liking, and publish your website online in minutes.
Do I need any technical skills to use Spike?
No, you don't need any specific technical skills to use Spike. The platform is designed to be user-friendly and accessible for everyone. Basic computer and internet skills are sufficient. Most features are intuitive, allowing users to navigate easily. Moreover Spike offers tutorials and support for beginners, it's suitable for users of all skill levels.
Can I use my own domain name with Spike?
Yes, you can use your own domain with Spike Builder. You typically need to connect your domain through the platform's settings. You may also need to update your domain's DNS records to point to Spike. Instructions can usually be found in the Spike documentation. If you encounter issues, contacting Spike's support for assistance is advisable.
Are there any hidden fees with Spike?
Spike offers a simple unbeatable pricing model, it's either $5 per month or $50 per year. You don't need to do anything because it includes Ultra Fast Hosting on Amazon AWS, Free SSL Certificate, Global CDN (Content Delivery Network), Unlimited Storage, Unlimited Bandwidth.
Can I switch Spike plan at any time?
Yes, you can switch your plan at any time. However, we advise you to subscribe for our yearly plan and save extra $10.
Does Spike offer customer support?
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